Our 3-Phase Rental Process
Our 3-Phase Rental Process
1. Contact Us with the following information:
-Renters full name
-Renters phone number
-Event address
-Event date
-Event time
-Rentals you would like quoted
-If you are you interested in delivery
We can then give you a quote and our Rental Terms and Conditions.
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2. If you would like to proceed, we require a 50% deposit to hold your items, this deposit is non-refundable. You will then receive a receipt showing you have paid your deposit.
One month before your event date, the remaining 50% balance is due. You will then receive a receipt showing that you have paid in full.
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3. We will contact you a few days before your event to reconfirm your event details. In the meantime, please feel free to contact us for any reason.
On the date of your rental, we will deliver your rentals within a 3 hour window or you will be able to pick up your rentals at a specific time.
On the agreed upon date we will pick up your rentals within a 3 hour time window or you will be able to drop off your rentals at a specific time.
That’s it!
Any other questions? Please contact us!