Step 1: Initial Contact

Provide us with the following details:

• Renter’s full name and phone number

• Event address, date, and time

• Items you are interested in renting

• Whether you require delivery or plan to pick up

If we have availability, we’ll send you a quote along with our Rental Terms and Conditions.

Step 2: Secure Your Reservation

• A 50% non-refundable deposit is required to hold your items.

• You’ll receive a receipt confirming your deposit.

This ensures your rentals are reserved exclusively for your event.

Step 3: Final Payment

• The remaining 50% balance is due one month before your event date.

• Once paid, you’ll receive a receipt showing your account is paid-in-full.

Step 4: Event Confirmation

• We’ll contact you one week before your event to confirm all details.

• During this time, you’re welcome to reach out with any questions or adjustments.

Step 5: Delivery & Return

• On the event date, rentals will be delivered within a 3-hour window or made available for pick-up at a scheduled time.

• After your event, items will be picked up within a 3-hour window or you may return them at a scheduled time.

That’s it! Our process is designed to be simple, reliable, and stress-free. For any other questions, please contact us directly.